How to Start a Cleaning Business in Georgia

Georgia is one of the easier states in the country to start a cleaning business: no statewide cleaning license, modest formation costs, no sales tax on cleaning services, and a steady residential market across metro Atlanta and the smaller cities. The two things to learn before you book your first jobs are the local Occupational Tax Certificate every city and most counties require, and the three-employee workers' comp threshold that arrives faster than most new operators expect.

1. Pick a business structure

For a one-to-three-person crew, the practical comparison is a Georgia LLC versus a sole proprietorship. The sole prop is free, but Georgia treats you as personally liable for every business obligation — a slip-and-fall at a client's home, water damage from a left-on hose bib, an employee's car wreck on the way to a job. An LLC ($100 to file, $50 a year to keep alive) buys statutory liability separation under O.C.G.A. §14-11-303.

To form one, file the Articles of Organization for LLC (Form CD 030) with the Georgia Secretary of State through eCorp. The base filing fee is $100, with a small online service charge on top. Standard processing runs about seven business days, longer during the annual-registration crunch in February and March. Expedited handling is available — two business days for $100, same business day for $250.

If formation paperwork isn't where you want to spend your first afternoon, Northwest Registered Agent will file the Articles and serve as your registered agent for a modest annual fee.

2. Register with the state

Run a name search in eCorp to confirm the name you want is distinguishable from existing Georgia entities. The Articles ask for your registered office, your registered agent, and your organizer. Georgia requires the agent to be a Georgia-resident individual or a business entity authorized to transact business in Georgia, with a physical Georgia street address — no P.O. boxes, no mailbox stores. The entity cannot serve as its own agent.

The piece that catches new operators off guard is the Annual Registration. Every Georgia LLC and corporation files one with the Corporations Division between January 1 and April 1 every year. The fee is $50 (or $60 filed online with the service charge); the late fee after April 1 is $25, and around July the SOS begins administratively dissolving entities that still haven't filed. Newly formed LLCs owe their first Annual Registration in the calendar year after the year they were formed — form in November 2026, your first registration is due by April 1, 2027. Set the calendar reminder now.

3. Get your EIN and a business bank account

Apply for a free Employer Identification Number at irs.gov. It takes about ten minutes; there is no fee, despite what look-alike sites claim. With the EIN letter and your stamped eCorp Articles in hand, most Georgia banks will open a business checking account the same day. From day one, run every dollar through that account — paired with QuickBooks, that single habit makes Annual Registration filings and year-end prep dramatically easier.

4. Business licenses and permits

Georgia has no statewide cleaning-business license. The Secretary of State's professional-licensing boards do not regulate janitorial work, and no state agency issues a "cleaning permit." What you do need is a local Occupational Tax Certificate (OTC) — Georgia's universal local business registration, authorized by O.C.G.A. Title 48, Chapter 13. Most operators need one; if you operate from an unincorporated area, you'll get it from the county instead of a city.

The largest jurisdictions to know:

• Atlanta — Required for every business operating inside city limits. As of September 15, 2025, applications and renewals run through the new ATLBIZ portal, which replaced the legacy ATLCORE system. Filing is due February 15, payment by April 1; the failure-to-file fee is $500.
• Augusta-Richmond County and Athens-Clarke County — Each consolidated/unified government issues a single Business Tax / Occupation Tax Certificate covering the whole jurisdiction; Athens-Clarke renewal is due April 1 with a 10% late penalty.
• Savannah and Columbus-Muscogee — City-issued certificates through the local Revenue or Finance department, renewed annually.
• Cobb, Fulton, and DeKalb counties — Each county issues OTCs only for unincorporated areas; if you're in Atlanta, Sandy Springs, Marietta, Decatur, Brookhaven, Dunwoody, or any other incorporated city, that city licenses you instead.

A cleaning crew that works across several jurisdictions usually only needs an OTC in its home city or county, but several Georgia cities (notably Atlanta) take the position that any business "actively transacting" within their limits must register too. Confirm with each jurisdiction's revenue office before assuming one OTC covers the footprint.

5. Sales tax on cleaning services

This is the easy section in Georgia: cleaning services are not subject to Georgia sales tax. Under O.C.G.A. §48-8-30, Georgia taxes retail sales of tangible personal property plus a short, enumerated list of taxable services (accommodations, in-state transportation, admissions, and a handful of others). Janitorial and cleaning services are not on that list, so neither residential nor commercial cleaning is taxable when invoiced as a service.

Two caveats worth knowing:

• You are the end-user of your own supplies. Georgia treats the cleaning company as the consumer of the chemicals, paper goods, and equipment it buys to do the work, so you pay Georgia sales/use tax on those purchases. The resale exemption doesn't apply to supplies you use up on the job.
• Reselling products to customers is taxable. If you sell bottled cleaning products, retail air fresheners, or marked-up equipment to clients, that resale is a taxable transaction. You'll need a Sales & Use Tax account through the Georgia Tax Center before invoicing the first sale.

For any taxable transaction, the rate is 4% state plus a county add-on of 1% to 5%, for combined rates of 5% to 9%.

6. Insurance and bonding

Carry general liability before your first paying job. Georgia doesn't mandate it, but commercial clients, HOAs, and property managers almost universally ask for $1M per occurrence / $2M aggregate on a Certificate of Insurance before they let you on site. Next Insurance is one of the easier paths to a fast online quote for a small janitorial GL policy; a broker is usually worth talking to once you start carrying multi-location commercial accounts.

Workers' compensation is required under O.C.G.A. §34-9-2 as soon as you regularly employ three or more people, including part-time and seasonal workers. There is no hours minimum and no waiting period — coverage is required from day one of the third employee. LLC members and corporate officers count toward the threshold but may exempt themselves individually under O.C.G.A. §34-9-2.1. Going bare carries civil penalties up to $5,000 per violation, potential misdemeanor exposure, and full personal liability for any work injury the comp system would otherwise have handled. The insurance services page covers the broader carrier conversation.

Georgia does not require any kind of state cleaning bond. Janitorial service bonds in the $10,000–$25,000 range are a market expectation for higher-end residential and many commercial accounts (they cover employee theft from the customer's premises), but they're a sales credential, not a state rule.

7. Hiring and payroll

Georgia's statutory minimum wage is $5.15/hour under O.C.G.A. §34-4-3 — and for any practical purpose, it's a dead letter. The federal FLSA floor of $7.25/hour applies to virtually every Georgia cleaning operation, because the FLSA covers any business with $500,000+ in annual sales or any engagement in interstate commerce. Georgia also preempts cities from setting a higher local minimum, so there is no Atlanta or Savannah wage floor.

Georgia has no state paid family leave and no state paid sick leave, and the state preempts local mandates. Whatever PTO you offer is between you and your team. The 2026 state income tax is a 5.19% flat rate under HB 111 (signed April 2025), with scheduled future reductions toward 4.99% that are conditional on state revenue triggers; for the 2026 tax year, plan around 5.19% unless the DOR publishes a change. State unemployment insurance runs through the Georgia Department of Labor at a 2.70% new-employer rate on the first $9,500 of wages per employee.

For worker classification, Georgia uses the IRS common-law test for tax and most regulatory purposes — there is no AB 5-style ABC presumption. One Georgia-specific wrinkle: the Workers' Compensation Act has its own employee definition under O.C.G.A. §34-9-1(2) that can pull in workers the IRS would consider contractors, so a "1099 cleaner" you control day-to-day may still be a statutory employee for workers' comp purposes. Gusto handles federal payroll, Georgia withholding, SUI filings, and new-hire reporting out of the box; the hiring guide covers the structural decision of when to move your first helper to W-2.

8. Get your first clients

Georgia cleaning markets cluster around metro Atlanta, with meaningful secondary markets in Savannah, Augusta, Athens, and Columbus. A few patterns to know:

• Atlanta metro residential — Suburban Cobb, Gwinnett, and Forsyth lean heavily on Nextdoor referrals, Google reviews, and realtor relationships, with move-in / move-out work pairing well with property-manager outreach in denser neighborhoods.
• Atlanta metro commercial — Office buildings, medical practices, and retail in Buckhead, Midtown, Sandy Springs, and Alpharetta. Longer sales cycles, but recurring revenue and the kind of contracts that justify the commercial cleaning playbook.
• Savannah and college towns — Vacation-rental turnover in the Savannah historic district and Tybee Island, plus academic-calendar-tied move-in/move-out cycles in Athens and Statesboro.

Wherever you start, set up a Google Business Profile the same week you incorporate, ask every happy customer for a review within 48 hours of the job, and use a tool like NiceJob to automate the ask once volume justifies it. The lead generation page has the longer playbook.

9. Pick your software stack

For a Georgia operator starting out with a residential or mixed book of business and no obvious commercial-heavy slant, the new-cleaning-business stack is the right reference point. The two tools that earn their keep first are a field-service platform like Jobber for scheduling, quotes, invoicing, and the client portal, plus a books platform that keeps Annual Registration filings and quarterly estimated payments clean. Payroll, insurance, and reviews fill in around those two as you hire your third employee and trip the workers' comp threshold.

A note on accuracy

Every fee, threshold, and rule above is current for Georgia as of May 2026. SOS filing fees, the Annual Registration cost, the flat income-tax rate, workers' comp thresholds, Atlanta's ATLBIZ portal details, and county OTC rules all change — verify with the Georgia Secretary of State, Department of Revenue, State Board of Workers' Compensation, Department of Labor, and your local revenue office before relying on a specific number. This guide is editorial, not legal or tax advice.